Usman Haruna Garba

Amsterdam · Netherlands · usman@usmangarba.com

With over eight years of experience as a Network/System Engineer and working with Cloud Technologies, I have expertise in the domains of AWS, Microsoft Azure, and Google Cloud Platform. I have a solid understanding of the fundamentals of cloud computing, such as compute, storage, networking, and security.

I deeply understand the various cloud services and technologies offered by each provider, and I have experience designing and deploying cloud infrastructure solutions to meet the needs of multiple organizations. Additionally, I have experience creating and managing cloud resources, such as virtual machines, storage, networking, managed database, and security.

Skills

Programming Languages & Tools
  • Scripting experience | Bash | PowerShell | Python
  • Cloud Automation | Ansible | AWS CloudFormation
  • Infrastructure as a Code | Terraform | AWS CloudFormation
  • Agile Development | Scrum | Kanban
  • Databases | PostgreSQL | MySQL
  • Networking | IPsec | VPN | Load Balancing | Routing Protocols | SSH | Network Monitoring / Troubleshooting tools | DNS | DHCP | SMTP/POP/IMAP | REST APIs

Experience

Jira Cloud Support Engineer

Atlassian - Amsterdam, Netherlands
November 2021 - Present

A specialist in Jira Cloud, where I own, troubleshoot, and solve complex customer technical issues, using collaboration, troubleshooting best practices, transparency within and across teams, and maintaining updates on the case.

Network/System Engineer

Inteliworx Technologies - Kaduna, Nigeria
April 2018 - November 2021 (3 years, 7 Months)

Primarily responsible for installing, maintaining, upgrading, monitoring, and managing the long-term life cycle of all installed systems and infrastructure. Examples of such systems include, but are not limited to, server hardware and software, storage area networks, virtual server environments, data backup systems, and Ethernet networks, including wired and wireless.

Technical Trainer

SELLBYTEL GROUP - Kuala Lumpur, Malaysia
October 2017 - April 2018 (7 Months)

Designed an end to end training plan, developed course outline and content, and delivered technical training on Cisco Routers, Switches, Wireless Access Points and Firewalls to Australia and Malaysia Cisco Sales teams. Delivered technical training on HP products (PCs, Printers, Point of Sale). With the goal of teaching key product specifications to enable new HP employees identify customer needs thereby generating sales.

Virtual Demand Generation Specialist

Cisco / SELLBYTEL GROUP - Kuala Lumpur, Malaysia
February 2016 - October 2017 (1 year, 9 Months)

Identify Key decision makers with their contact details within an organization's Network and Security Dept. and promote existing sales on Cisco networking equipment. Research and identify customers current and future needs for the organizations Networking equipment.

Education

Monash University

Doctor of Philosophy
May 2018 - Present

Computer Science - Network Technology

University of Malaya

Master's Degree
September 2013 - August 2015

Data Communication and Computer Networks

Infrastructure University Kuala Lumpur

Bachelor's Degree
March 2011 - August 2013

Network Technology

Informatics Education

International Advance Diploma
January 2006 - August 2008

Computer Science

Interests

Besides been a System Engineer, I am a highly motivated individual with a passion for sports and gaming. I follow the UFC, F1 (Mercedes), Premiere League (Chelsea), and the NBA (Lakers). Every Sunday morning, you can find me on the basketball court, putting my skills to the test and enjoying the camaraderie of the game.

Some evenings, I head to the golf shooting range to work on my swing and improve my game. I enjoy immersing myself in crime docuseries in my free time, which satisfies my curiosity and interest in real-life events. I also watch documentaries about sports to learn more about the true stories behind the game. I recently picked up gaming, and the PS5 is my first ever game console; I'm excited to explore the gaming world and see what it offers.